How to Audit a Website Before Quoting a Rebuild
A rebuild quote goes bad fast when we price from the homepage alone, without a proper website audit. Hidden plugins, […]
business
Web Development Client Communication Without Project Chaos
Strong web development client communication keeps that from happening throughout the project lifecycle.
How Better Communication Puts Your Agency in Control
Running an agency often feels like part strategy, part delivery, and part conflict prevention. In our experience, the strongest agencies
Website-As-A-Service Terms That Prevent Scope Creep And Resentment
In this post, we’re going to share plain-language WaaS terms that keep work boundaries clear, protect margins, and reduce resentment on both sides. We’ll cover productized scope, usage limits, a simple change-order process, and relationship-friendly clauses for support, payments, and offboarding.
Ryan Logan Influence WP on WordPress Trust, Agency Work
Sometimes the best connections in the WordPress community start with almost making the wrong call. In this YouTube episode, we
Stop Being a Swiss Army Knife Agency: Simplify Services in the AI Era
AI has a lot of agency owners re-checking the math, the margins, and the messy parts of the business they
Performance Budgets for WordPress Sites Using Real Numbers (Agency-Ready)
“Make it fast” sounds great until the third analytics script shows up, the page builder adds another widget pack, and
business, Hosting, LMS, WordPress
The Content Handoff Checklist Clients Actually Use After Launch
This checklist may be just the ticket for you.
A Plugin Stack Policy for Client Sites That Cuts Support Tickets
We use a simple policy we can apply to every client site: an approved plugin stack, a clear approval process for anything new, and maintenance rules that remove guesswork.
How To Price WordPress Projects When the Client Wants Iterations
The problem is when “a few quick tweaks” turns a clean fixed bid into weeks of unpaid work.
The Blue Collar WordPress Influencer Nobody Saw Coming (EP117 with Ryan Logan)
Sometimes the best people we meet in WordPress show up in the most ordinary way,
Sales Advice for Agency Owners
Most of us don’t struggle with tools. We struggle with the active conversations required in Agency Sales we avoid, postpone, or end too early. In this Mañana No Mas episode, we sat down with Katie Nelson (the Sales Catalyst) and got a direct, practical reminder that consistent revenue results from focusing on Revenue Generating Activities rather than just vibes, websites, or posting more. It comes from asking better questions, staying in the conversation longer, and pricing in a way that matches the buyer and the outcome.
How To Run a 60-Minute Website Kickoff Call That Gets Answers
This checklist may be for you…
All Love, No Bullshit: Sales Lessons We’re Taking From Katie Nelson
In this episode of Mañana No Mas!, we sat down with Katie Nelson, the “Sales Catalyst,” for a comprehensive look at “sales lessons for agencies,” not slogans. We covered why startups don’t need fancy sites yet, why sales and marketing get confused (constantly), and what to do when prospects go quiet at the end of a call.
All Love, No Bullshit: Sales for WordPress Agencies from Katie Nelson
We talked about pricing, prospecting, referrals, and why “more content” isn’t the same thing as “more revenue.” We also got into what it takes to build a business without hiding behind hype, whether that business sells coaching, services, or courses
Corporate Burnout, Better Networking, and Building Community: Lessons from Amy Vaughan of Together Digital
Most of us don’t quit corporate because we “don’t like structure.” We quit because the structure starts to feel like a trap.
Serious Play and Smarter eLearning Teams (EP115 with Jolynn Ledgerwood)
If we run a digital agency, we’ve seen it up close: training gets treated like a “nice to have” until
Serious Play for Better Training: What We Learned From Jolynn Ledgerwood
Most teams say they want better training, but what they really want is less confusion, fewer repeat mistakes, and faster ramp-up for new hires. That’s not a “more slides” problem. It’s a learning design problem,
Jim Hankins Introduces CribOps: Agency-Only Hosting Built for Real Client Work
In this episode of Manana No Mas!, we talk with Jim Hankins about CribOps, an agency-only hosting platform he built after years of dealing with the same operational headaches agencies face every week.
The Innovation Conversation with Vanessa Thompson (EP113): Listening, Culture, and Leadership That Works
When we talk about innovation, we tend to treat it like glitter. Add a little “new,” sprinkle some “AI,” and